Frequently Asked Questions
General
What is RubixKube?
An AI-assisted Site Reliability Intelligence platform for Kubernetes.What browsers are supported?
Latest Chrome, Edge, Safari, and Firefox.Setup
How do I connect my first cluster?
Open Clusters → Connect Cluster → run the provided kubectl apply command. The observer agent installs in your cluster and connects automatically.How long until data shows up?
Within 1–2 minutes after installation, depending on cluster size.Insights & RCA
How are incidents detected?
RubixKube continuously analyzes Kubernetes signals (events, logs, metrics) to detect abnormal patterns.Can I trust the RCA?
RCA includes confidence levels and evidence so you can validate conclusions.Agents
Which agents are required?
Observer, RCA Pipeline, and SRI. Optional: Memory Engine and MCP server.What if an agent is inactive?
Checkrubixkube-system namespace pods and logs. See the Troubleshooting guide.
Billing & Security
Do you store application data?
No. The observer collects metadata and metrics; not application payloads.What auth methods are supported?
SSO via Auth0 (Google/GitHub); optional backup password.Documentation
Images not appearing in docs?
Hard refresh (Cmd+Shift+R), ensure images are committed under/images/using/, and re-deploy docs.