What it unlocks
Read teams and projects
Agents know which team or project owns each service, so tickets land in the right place.
Create and update issues
Open issues from insights or RCA reports with evidence and recommended actions prefilled.
Status awareness
Agents can read status and assignee on their own tickets to decide whether to escalate, update, or close.
Tenant-wide by default
Enable once. Every agent across every environment can use Linear.
Connect it
Once connected, Linear is available tenant-wide.
How the agents use it
- Agents can create tickets from insights or RCAs with the full context attached.
- Chat can answer questions about open incident tickets, ownership, and status.
- Bridge skills can connect Linear to other tools in your stack, for example surfacing weekly ticket summaries into Notion.
Build custom workflows with skills
The connection exposes Linear capabilities to agents. Specific workflows (auto-create tickets above a severity threshold, route to a team based on service ownership, weekly ticket digest, ticket-to-doc sync) are built as Skills.Troubleshooting
Tickets land in the wrong team
Tickets land in the wrong team
Either adjust the default team in the integration settings, or build a skill that maps services to Linear teams based on your ownership model.
Authentication fails after a while
Authentication fails after a while
Reauthorise from Integrations → Linear. Long-lived OAuth tokens sometimes need a refresh.
Related guides
Notion
Pair with Linear for ticket-to-doc workflows.
Skills
How to compose Linear capabilities into workflows.